GDPR Compliance
Last updated: February 26, 2026
1. Data Controller
The data controller responsible for your personal data is:
Deisky Technologies
Plot 515 Airport Road
Livingstone, Zambia
TPIN: 2016205190
Phone: 0961182850
Email: info@desk.co.zm
As the data controller, Deisky Technologies determines the purposes and means of processing your personal data when you use DeskQRCode.
2. Legal Basis for Processing
We process your personal data under the following legal bases as defined by the GDPR:
Contract Performance
Processing is necessary for the performance of our contract with you, including providing the DeskQRCode service, managing your account, generating QR codes, and processing subscription payments.
Legitimate Interests
We process certain data based on our legitimate interests, including improving our service, ensuring platform security, preventing fraud, and analyzing usage patterns to enhance the user experience.
Consent
For certain processing activities, such as sending marketing communications or using non-essential cookies, we rely on your explicit consent. You may withdraw your consent at any time.
3. Your Rights Under GDPR
Under the General Data Protection Regulation, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you and information about how it is processed.
Right to Rectification
You have the right to request correction of any inaccurate personal data or completion of incomplete data.
Right to Erasure
You have the right to request deletion of your personal data when it is no longer necessary for the purpose it was collected, or when you withdraw consent.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
Right to Restrict Processing
You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Object
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact us at info@desk.co.zm. We will respond to your request within 30 days.
4. Data Processing Activities
We process personal data for the following activities:
| Activity | Data Processed | Legal Basis |
|---|---|---|
| Account Management | Name, email, password | Contract |
| QR Code Generation | QR content, customization settings | Contract |
| Payment Processing | Billing details, transaction records | Contract |
| Analytics | Usage patterns, scan data | Legitimate Interest |
5. International Transfers
Your data is stored on Supabase infrastructure, which may involve international data transfers. Where personal data is transferred outside of your country of residence, we ensure that appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by relevant authorities
- Adequacy decisions where applicable
- Ensuring our service providers maintain appropriate security certifications
You may request information about the specific safeguards in place for international transfers by contacting us.
6. Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:
- Notify the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by the GDPR
- Notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights and freedoms
- Document the breach, its effects, and the remedial actions taken
7. Data Protection Officer
For any questions or concerns regarding data protection and privacy at DeskQRCode, please contact our data protection team:
Data Protection Officer
Deisky Technologies
Plot 515 Airport Road
Livingstone, Zambia
Email: info@desk.co.zm
8. Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. We encourage you to contact us first at info@desk.co.zm so we can address your concerns directly.
You also have the right to lodge a complaint with the relevant data protection supervisory authority in your country of residence, your place of work, or the place where the alleged infringement occurred.