Privacy Policy

Last updated: February 26, 2026

1. Introduction

Welcome to DeskQRCode, a professional QR code generator operated by Deisky Technologies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your privacy and ensuring transparency about our data practices.

By using DeskQRCode, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our service.

2. Information We Collect

We collect various types of information to provide and improve our service:

Account Information

When you create an account, we collect your name and email address. This information is used to identify you and provide access to your account.

QR Code Content

We store the content you use to generate QR codes, including URLs, text, vCard data, WiFi credentials, and other information you provide through our QR code forms.

Usage Analytics

We collect analytics data about how you use DeskQRCode, including QR code scan counts, feature usage patterns, and general interaction data to help us improve the platform.

Payment Information

Payment information is processed securely by our payment partner, Lenco. We do not store your full payment card details on our servers. We retain only transaction references and billing history necessary for account management.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide our service — Generate, customize, and manage your QR codes, including dynamic QR code tracking and analytics.
  • Process payments — Handle subscription billing, upgrades, and refunds through our payment partner Lenco.
  • Send notifications — Communicate important account updates, service announcements, and subscription-related information.
  • Improve the platform — Analyze usage patterns to enhance features, fix issues, and develop new functionality.

4. Data Sharing

We share your data only with trusted service providers necessary to operate DeskQRCode:

Supabase

We use Supabase for hosting, database storage, and authentication services. Your account data and QR code content are stored securely on Supabase infrastructure.

Lenco

Lenco processes all payment transactions for DeskQRCode subscriptions. Your payment details are handled directly by Lenco in accordance with their own privacy policy.

We do not sell, rent, or trade your personal data to any third parties.

5. Data Retention

Account Data

Your account data is retained for as long as your account remains active. You may request deletion of your account at any time.

QR Code Data

QR code content and associated data are deleted within 30 days after account deletion. Dynamic QR codes will cease to function once data is removed.

Payment Records

Payment and transaction records are retained for 7 years in compliance with applicable financial regulations and tax requirements.

6. Your Rights

You have the following rights regarding your personal data:

  • Access — Request a copy of the personal data we hold about you.
  • Correction — Request correction of any inaccurate or incomplete personal data.
  • Deletion — Request deletion of your personal data and account.
  • Export — Request an export of your data in a portable format.

To exercise any of these rights, please contact us at info@desk.co.zm.

7. Security

We take the security of your data seriously and implement industry-standard measures to protect it, including:

  • Encryption of data in transit and at rest
  • Secure hosting infrastructure via Supabase
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. For any material changes, we will notify you via email at the address associated with your account. We encourage you to review this page periodically for the latest information on our privacy practices.

9. Contact

If you have any questions or concerns about this Privacy Policy, please contact us:

Deisky Technologies

Plot 515 Airport Road

Livingstone, Zambia

TPIN: 2016205190

Phone: 0961182850

Email: info@desk.co.zm